Customer Road Map - Steps
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Contact Your Personal Tradition Mortgage Loan Officer
via phone or email
Initial Introduction
Conversation to gather information and uncover most appropriate loan option.
Loan Officer Due Diligence
Product and program research. Identify product type and loan structure.
Presentation of Recommended Loan Scenarios
Explain most appropriate loan option based on due diligence.
*within 24 hours of #2*
Submission of Loan Application
Application available via website or mobile app
*within 24 hours of #4*
Follow-Up Consultation
Go through initial eligibility, and initial review by TM. Submit necessary documents.
Loan Processing & Underwriting
Tentative closing date set
*receive weekly updates from your loan officer*
Progress Updates
You will be kept up to date with any significant milestones related to your loan life.
Final Review of Numbers
Review final numbers and issue closing disclosures
*three days prior to closing*
Loan Closing
Bring closing funds & sign final paperwork
Post-Close Follow Up Survey
We value your business and want to be your trusted mortgage source for life. Let us know how we did!
Ongoing Account Monitoring
Your account will be monitored and we’ll reach out with any opportunities to improve your situation.